Organizations of varying size, type, and scale are adapting RPA to automate business processes. This is helping companies to reduce costs and enhance the quality of services offered by them, freeing up their talent pool to focus on areas requiring human attention. In order to implement RPA successfully, organizations need to set up a committee to monitor their business process and find new ways to automate whatever required, Center of Excellence (CoE) is a perfect solution which encapsulates toolkits, frameworks and all the elements essential for instituting and delivering a successful automation program.
Below are three reasons why you should build an RPA CoE.
1.Ensuring Quick ROI
ROI plays an important role in a successful RPA roadmap. Any effective RPA plan should have ROI targets and milestones, and a CoE team should constantly analyze the performance of the solutions and make necessary adjustments to meet their targets, without an understanding of an initiative’s ROI, companies will be unable to make effective decisions about the technology and justify investments in automation to business leaders. In order to effectively implement RPA, the CoE team should make ROI a major focus during planning and implementation, the automation team can build support for additional implementations and ensure that their solutions are delivering the greatest value to the company
2.Seamless Co-ordination & Integration within Departments of an Enterprise
“RPA is much like a plaster integration” meaning, easy to implement and wouldn’t stick around forever. To reap complete benefits of RPA, it is important to have proper alignment with the enterprise’s existing structure. It is essential to have a robust governance strategy in place at an early stage of implementation. RPA should be implemented in a way, where RPA seamlessly co-ordinates with existing departments of an organization. CoE team should find easier ways of integration.
3.Secured and scalable RPA implementation
Robotic process automation (RPA) is being embraced by an increasing number of companies as a means to increase efficiency at a time when the skills shortage is huge. But many firms are failing to consider the security risks, one of the most important elements in implementing successful CoE is a robust RPA governance framework which enables success in automation by managing various risks, security needs and compliance requirement. It supports and meets business requirements helping clients rapidly scale their RPA initiatives. No matter how good a automated process might be in other ways, it’s not the right choice if it won’t scale to meet your requirements, RPA technology you rely on could become a bottleneck for growth.